Contact Sean El -Tara (EL-ROCK) and make an appointment for us to visit you for a chat about how el rock can work for you.We are happy to visit you at home to discus  ways we can help and then once you have decided,you simply leave the rest to us.

We agree a care plan  which details exactly what you have instructed us to do.This then becomes the work list for each day .As part of our ongoing and unique relationship with pharmacies,we are also able to assist or administer your medication.

We take a considered and comprehensive approach to ensuring that your care service is exactly what is required.After every visit,the care assistant willl write details of activities undertaken during the visit in the care record ( which is retained by the customer ).In addition, the customer is asked to record their satisfaction by signing the care assistant`s timesheet which is returned to the El-rock office each week for checking.

We will send you a bill once a fortnight.If you wish to pay by standing order ( to save you having to remember to write out a checque) just let us know.Please get in touch with the local office  as the payment methods may vary. 

Once we have established exactly what you want on each visit,we will work to that list.We are not able to give injections or change sterlie dressings.Also, we cannot carry out tasks which are likey to cause risk to either the person we provide  care to or to the Sean El -Tara (EL-ROCK) assistant.Tasks will be agreed with you in advance.Any changes to the plan can be discussed with your local el rock team.

Once we have established exactly what you want on each visit, we will work to that list.We are not able to give injections or change sterile dressings.Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the el-rock assistant.Tasks will be agreed with you in advance.Any changes to the plan can be discussed.

This depends on how many care visits you have each week.We very rarely have just one care assistant assigned to a particular customer.This allows for periods of time where your care assistant may be away on holiday, however we do try to keep the number of your care  assistants to an absolute minimum.

Sean El -Tara (EL-ROCK) is registered with the local registration body in each country in which we operate. These bodies set the minimum standards by which we operate, however in every case we seek to exceed these

Many people pay for their home care and support using their own private funds or with help from family or friends. Sean El -Tara (EL-ROCK)  has partnered  with care planning services who can provide trusted advice to help support the payment of your care and advise on legal matters that will help you stay in control of the care and support services you recieve.