How do I arrange a careservice with Sean El -Tara (EL-ROCK)?
Contact Sean El -Tara (EL-ROCK) and make an appointment for us to visit you for a chat about how el-rock can work for you.We are happy to visit you at home to discus ways we can help and then once you have decided,you simply leave the rest to us.
What if i dont like my care package or want to make changes?
Our Experience tell us that people `s care needs very often change .We therefore understand that care may need reviewing from time to time.This is why we carry out reviews on regular basis and why we are pleased to hear from members of the immediate family about effective methods for delievering the care service for their relative.
How can I be sure that my care assistant wil stay the full period of the care visit and carry out all the tasks.
We take a considered and comprehensive approach to ensuring that your care service is exactly what is required.After every visit,the care assistant willl write details of activities undertaken during the visit in the care record ( which is retained by the customer ).In addition, the customer is asked to record their satisfaction by signing the care assistant`s timesheet which is returned to the Emezzions office each week for checking.
How do i pay for my care?
We will send you a bill once a fortnight.If you wish to pay by standing order ( to save you having to remember to write out a checque) just let us know.Please get in touch with the local office as the payment methods may vary.
Is there anything that my care assistant is not able to do?
Once we have established exactly what you want on each visit,we will work to that list.We are not able to give injections or change sterlie dressings.Also, we cannot carry out tasks which are likey to cause risk to either the person we provide care to or to the el-rock assistant.Tasks will be agreed with you in advance.Any changes to the plan can be discussed with your local el-rock team.
Will i be having the same care assistant?
Once we have established exactly what you want on each visit, we will work to that list.We are not able to give injections or change sterile dressings.Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the el-rock care assistant.Tasks will be agreed with you in advance.Any changes to the plan can be discussed.
What about my personal assistant?
This depends on how many care visits you have each week.We very rarely have just one care assistant assigned to a particular customer.This allows for periods of time where your care assistant may be away on holiday, however we do try to keep the number of your care assistants to an absolute minimum.
What safeguards do I have?
Sean El -Tara (EL-ROCK) is registered with the local registration body in each country in which we operate. These bodies set the minimum standards by which we operate, however in every case we seek to exceed these
Do you offer professional advice to help organize and fund my care?
Many people pay for their home care and support using their own private funds or with help from family or friends.Sean El -Tara (EL-ROCK) has partnered with care planning services who can provide trusted advice to help support the payment of your care and advise on legal matters that will help you stay in control of the care and support services you recieve.
What types of care services do you offer?
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How do you ensure the safety of residents?
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Can I schedule a tour of your facility?
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How do you personalize care for each resident?
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What types of activities are available for residents?
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters,